Spa Etiquette


Reserve a Treatment at the Solstice Spa

Our friendly staff will gladly assist you in selecting the best treatments to suit your needs and preferences. We recommend scheduling well in advance to guarantee your request. At the time of booking a credit card is required to confirm your spa reservation.

Create Your Own Experience

Spoil yourself or someone special with a tailored treatment plan. Build a spa escape by selecting three treatments (add-ons not included) and receive $60 off your total spa experience.

Cancellation Policy

Your reservations are booked exclusively for you. Reservations not cancelled twenty-four (24) hours in advance will be charged 100% of the spa treatment fee. This cancellation policy is necessary because the time and therapists are scheduled for you and are therefore not available for others.

Pricing, Gratuities and Tax

A 15% service gratuity and GST will be added to your spa treatments or packages. Prices are subject to change without notice.

Solstice Health

In order for our staff to provide you with the best service, we ask that when booking, please advise us of any health concerns such as high blood pressure, heart conditions, pregnancy or allergies. The consumption of alcohol before or immediately after your spa treatments is not recommended. We also advise guests to avoid shaving or waxing before body treatments as some product can cause irritations to fresh skin.

Solstice Gift Cards

Solstice Gift Cards are available from the spa desk either in person or over the phone. We are delighted to assist you in determining the perfect gift for your loved one.

Solstice Attire

Bathing suits are required while using the mineral pool. As a guest you will be provided with a robe, slippers and locker during your stay, however we still recommend that you leave valuables and jewelry in your guest room or at home.

Kindly bring loose-fitting clothes for Thai Yoga treatments.

Soul Soothing

To ensure relaxation for our guests we ask that all cell phones and other mobile devices be turned off while in the spa. We also ask that each of our guests remain respectful of the tranquility of our spa for the benefit of each and every one of our guests.

Solstice Spa Home Care Program

Our Spa Professionals will guide you in determining a program which will enhance your results and continue your health and wellness at home.