FAQ
I’m not staying at the Resort, can I come and use the pool?
According to Manitoba Hotel Association’s regulations and our insurance policies, only Elkhorn Resort registered guests are allowed to use the pool. There are no day passes available for purchase.
Are pets allowed on the property?
Only service animals are permitted on the property.
Do I require a Riding Mountain National Park (RMNP) pass to stay at the Resort?
No. You are only required to have a RMNP pass if you plan on visiting RMNP or the town of Wasagaming.
Park passes are available at the Front Desk.
What is the cancellation policy?
For guest rooms we require 14 days notice prior to your arrival date.
For the chalets we require 14 days notice prior to your arrival date.
What are the hours of operation for the Buffalo Bar & 10 Restaurant?
Click here for updated information about restaurant hours
Are reservations required at the Buffalo Bar?
Seating at the Buffalo Bar is first come, first served.
Are reservations required at the 10 Restaurant?
They are not required, but highly recommended.
Should I book Spa treatments before I arrive?
Yes. We recommend that you book Spa treatments prior to your arrival. Call (204) 848-8739 or toll free at 1-866-ELKHORN (1-866-355-4676) to book your appointments.
Is smoking permitted in the guest rooms or in the chalets?
Smoking is not permitted in guest rooms or in the chalets.
Do you have accommodations for the physically challenged?
Yes. For information please call (204) 848-2802 or toll-free 1-866-ELKHORN (1-866-355-4676).
Can I bring a cot for my children?
Due to local fire safety regulations, cots are not permitted.
Where can I park my trailer or snowmobile?
Parking is available for for trailers and snowmobiles adjacent to the Resort.
Trailers and snowmobiles are not permitted in the Resort parking lot.
Should I bring my ice skates?
Yes. Ice skates can be rented at the Front Desk, but bring your own just in case.
Does the Elkhorn have a recycling program?
Yes. We work closely with the community to ensure that our waste materials are recycled and we continuously strive to improve on best environmental practices and policies.
How do I get to the Resort?
Check out our Location page.
Can children use the Equinox Mineral Pool in the Solstice Spa?
To use the Equinox Mineral Pool, guests must be over 13 years or older and accompanied by an adult at all times.
Why aren’t there road signs directing guests to the Resort?
Local regulations do not permit signage within Riding Mountain National Park.
Should I bring firewood for the fireplace?
Compressed fire logs are available for purchase at the front desk.
If I have questions that are not answered here, who can I ask?
Call (204) 848-2802 or toll-free 1-866-ELKHORN (1-866-355-4676). There is a Front Desk representative available 24 hours a day.
How long has the Elkhorn Resort, Spa & Conference Centre been in operation?
We welcomed our first guests in 1961. The Elkhorn Resort has been in operation for over 50 years.